How Securus Technology has Succeeded in Becoming a Business Leader in the Correctional Industry

Filed in Prison Communication

Securus Technology is a prison tech company that services correctional facilities in Allen, Texas, Carrollton, Georgia, and Atlanta. Securus Technologies was started in 1986, and it is currently one of the top providers of safety solutions to correctional facilities and law enforcement agencies. Securus Technologies provides a wide a range of services including:

  • Incident management
  • Emergency response
  • Inmate self-service
  • Monitoring products
  • Biometric analysis
  • Investigation
  • Public information

A look at Securus Technologies’ achievements

Securus Technologies develops new products on a weekly basis to provide its clients with a wide array of solutions. This company is led by Richard Smith who is also the founder of the business. Securus Technologies serves more than 2,200 prison facilities in Canada and the United States. Since 2016, the company has committed over $600 million to develop cutting-edge solutions. The company owns numerous products some of which are patented. This telecommunication company works with other stakeholders such as the Harris Corporation. In 2016, Securus partnered with Harrison Corporation to develop a “cell defender” technology to minimize the entry of contraband in prisons. Securus Technology also boasts of a Wireless Containment Solution, a product it recently launched.

 

Securus Technologies takes great pride in its technology and has received praise from numerous customers for its efficient products. A majority of its clients are happy that Securus Technologies products enabled them to prevent and solve crimes. Others are grateful that Securus Technologies products helped them catch illegal contraband and bring to an end illicit business within the prison walls. Most of the products that have received commendation include LSB services, Investigator Pro, and call monitoring devices. Securus Technologies is a recipient of numerous professional awards, including the Annual Stevie Awards for Sales and Customer Service, Award for Innovation, and Contact Center of the Year Award. This company is a force to reckon in the development of tech solutions and the provision of services.